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Terms of Use

Welcome to Hidayah Foundation (“Hidayah”, “we”, “us”, “our”).

These Terms & Conditions (“Terms”) govern your use of www.hidayahmission.org (“Website”) and all services, forms, and information provided through it.
By accessing this Website, you confirm that you have read, understood, and agree to these Terms and our Privacy Policy. If you do not agree, please do not use the Website.

1. Organisation Details

Name: Hidayah Foundation
Legal Status: Section 8 Not-for-Profit Company under the Companies Act, 2013
Address: #306 C Block, 4th Floor, MJ Lifestyle Amadeaus, Rayasandra, Bangalore – 560099
Email: support@hidayahmission.org
Phone: +91 94826 89093
We work towards community upliftment, education, welfare, and charitable initiatives.

2. Acceptance of Terms

  • Using the Website means you accept these Terms.

  • We may update these Terms anytime without notice.

  • Continued use after changes means you accept the revised Terms.

3. Eligibility & User Responsibilities

3.1 Eligibility

  • You must be 18+ to use the Website independently.

  • Users under 18 may use it only with guardian consent.

3.2 User Responsibilities

You agree to:

  • Use the Website only for lawful purposes.

  • Provide accurate and truthful information in all forms.

  • Not impersonate others or misrepresent information.

You must NOT:

  • Damage, hack, overload, or disrupt the Website.

  • Attempt unauthorised access to systems, accounts, or data.

  • Use bots or automated tools without permission.

  • Upload or share unlawful, harmful, or abusive content.

Violation may result in suspension or termination of access.

4. Nature of Services

Through this Website we provide:

  • Information on our mission, programmes, events, and updates

  • Donation options

  • Volunteer and contact forms

  • Links to social media and partner pages

All content is for informational and charitable engagement purposes only—not professional or legal advice.

5. Donations & Payments

5.1 General

Donations are voluntary and support Hidayah Foundation’s charitable objectives.

5.2 Payment Processing

  • Payments are handled through third-party gateways (UPI, cards, net banking, etc.).

  • We do not store full card/bank details.

  • Use of gateways is subject to their terms and privacy policies.

5.3 Receipts & 80G Benefits

  • Eligible Indian donors may receive 80G benefits (subject to law and our registration status).

  • PAN, name, address, and correct donor details are required.

  • Incorrect information may result in denial of tax benefits.

5.4 Currency & Conversion

International donations may involve currency conversion, fees, or rate differences.

5.5 Refunds

  • Donations are generally non-refundable.

  • Refunds may be considered only for genuine errors (duplicate payment, technical issue) after written request within 7–15 days.

  • Refund decisions are final.

5.6 Use of Funds

Funds support programmes, operations, and permitted administrative expenses.

6. International Donors

Foreign donations are subject to Indian laws, including FCRA.
We may accept or reject contributions to comply with regulations.

7. User Content

Users may submit messages, stories, forms, or feedback.

By submitting content, you confirm it is accurate, lawful, and does not violate rights of others.

You grant us a non-exclusive, royalty-free, global license to use such content for legitimate organisational purposes, subject to our Privacy Policy.

We may remove or refuse content that violates laws or policies.

8. Intellectual Property

  • All content (text, images, logo, layout, design) belongs to Hidayah Foundation.

  • You may use the Website only for personal, non-commercial purposes.

  • You may not copy, sell, distribute, or modify content without written permission.

  • Unauthorized use may result in legal action.

9. Third-Party Links

We may provide links to external sites (payment gateways, partners, social media).
We are not responsible for their content, security, or policies.

10. Data Protection

Your use of the Website is governed by our Privacy Policy.
By submitting your information, you consent to its use as described therein.

11. Disclaimer

The Website is provided “as is” and “as available”.
We do not guarantee:

  • uninterrupted or error-free access,

  • accuracy or completeness of information,

  • correction of defects.

You use the Website at your own risk.

12. Limitation of Liability

To the maximum extent allowed by Indian law:
We are not liable for any direct or indirect loss arising from:

  • use or inability to use the Website,

  • errors, delays, or interruptions,

  • third-party services (e.g., payment gateways),

  • unauthorised access or data issues.

If liability is ever applicable, it is limited to the amount donated in that specific transaction.

13. Indemnity

You agree to indemnify and hold harmless Hidayah Foundation and its team from any claims arising from:

  • misuse of the Website,

  • violation of these Terms,

  • violation of others’ rights.

14. Suspension / Termination

We may suspend or block your access without notice if:

  • you violate these Terms or laws,

  • your actions risk harm to the Website or organisation.

15. Governing Law

These Terms are governed by Indian law.
All disputes fall under the exclusive jurisdiction of the Bengaluru, Karnataka courts.

16. Severability

If any part of these Terms is found invalid, the rest will continue in full effect.

17. Entire Agreement

These Terms, along with the Privacy Policy, represent the full agreement between you and Hidayah Foundation.